Effective date: August 7, 2026
Henderson Hoist Services Ltd. respects your privacy and takes reasonable steps to protect the personal information you provide through this website.
Information We Collect
When you submit a service request or contact us, we may collect:
- Your name
- Company name
- Phone number
- Email address
- Type of service required
- Information included in your message
Our website and service providers may also collect limited technical information, such as your IP address, browser type, device information and website activity, for security, functionality and performance purposes.
How We Use Your Information
We use personal information to:
- Respond to questions and service requests
- Prepare quotes and recommendations
- Schedule and provide services
- Maintain customer and business records
- Protect the website from spam, fraud and misuse
- Meet legal, tax and regulatory requirements
We only collect and use information for reasonable business purposes.
Consent
By submitting information through our website, you consent to its collection and use for the purposes described above. You may withdraw your consent by contacting us, subject to legal or contractual restrictions.
Sharing of Information
We do not sell or rent personal information. Information may be shared with service providers that support our website, hosting, email, forms, security or business operations. We may also disclose information when required by law.
Some service providers may process or store information outside Alberta or Canada, where it may be subject to the laws of that jurisdiction.
Retention and Security
We retain personal information only as long as reasonably required for the purposes described in this policy or to meet legal and business obligations.
We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Cookies
This website may use essential cookies for security and proper operation. Additional analytics or preference cookies may be used if those features are enabled and, where appropriate, with your consent. Browser settings can be used to block or remove cookies, although doing so may affect website functionality.
Access and Correction
You may request access to, correction of or deletion of personal information held by Henderson Hoist Services Ltd., subject to applicable legal requirements.
External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy when our website, services or legal obligations change. The current version will be posted on this page with its effective date.
Contact Us
For questions or requests concerning your personal information, contact:
Henderson Hoist Services Ltd.
Edmonton, Alberta, Canada
Email: info@hendersonhoists.com
Phone: 587-778-8883